Recently I’ve been thinking about the avenues my blog could potentially go down and one area that interests me is reviews. I’m a stickler when it comes to good customer service. It astounds me daily how many businesses out there operate appallingly, without a care in the world for the customer/consumer experience. I believe when you pay for anything you deserve to, at the very least- get what you paid for. If it’s done well you walk away happy, sometimes delighted. It sounds so obvious to say ‘and if you are happy you will return and refer’ – yet so many businesses just don’t get this.
This week I happened to see a request for a local blogger to do a review on one of the Mums Facebook pages I’m a member of. I immediately held my hand up.
The business is called Face Painting With Anna Banana and is run by a lady (not surprisingly) called Anna Brown.
Anna asked me to write a review for her, offering to paint my children’s and a few of their friends faces in return.
With two girls myself (19 months and 3 years old), I’m aware that the usual picnic at the playground with a bunch of my mates, ‘aint gonna’ cut it for their birthday parties much longer. As they grow, so too will their expectations. I will need to arrange activities and entertainment. Therefore, I was personally interested in the service Anna provided and if it would be something I’d consider for my girls in the future.
I’ve been to a couple of parties where face painting has been available. Unfortunately my 3 year old has always been too shy to let them anywhere near her. I explained this to Anna, challenging her to succeed where others have failed – she didn’t seem phased.
We chatted on the Tuesday and had arranged the gathering for that Friday morning.
Our correspondence was via email and I found her quick to respond, friendly and efficient. It was easy.
When she arrived, laden with a table and various cases, it started to rain. She took this in her stride, happy to set up her table and paints outside, prepared to move them if the rain persisted. Eventually the rain stopped.
Whilst Anna is chatty and friendly and fitted in very well with my friends, she didn’t get distracted from what she was doing. She understood the importance of ensuring that every child that wanted their face painted had it done. She understands how to interact with children. Her relaxed and calm approach seemed to work as all the children took their turn to get their face painted into their chosen picture. I couldn’t believe it when my daughter requested to go second.
As someone who can’t draw for toffee, I’m always in awe of artists. Watching how easily and beautifully she fulfilled each child’s individual request was incredible.
A unicorn, a rainbow, batman, a butterfly, a flower, Frozen….it didn’t matter what they threw at her she delivered.
My youngest daughter (19 months old) demanded to have her face done too. Unfortunately she kept rubbing it off with her hand whilst Anna was doing it. Anna laughed, grabbed a wipe and started again…..not phased!
At the end we rounded the kids up to try to get a group photo. You can imagine how tricky this was with a group of 8 children under the age of 3.
Anna casually started to sing and act some songs out which got the children’s attention and even some of them joining in. She did this naturally and wasn’t in their faces or over the top. With Anna’s help we managed to get them sitting down for a few minutes to take the picture.
To Sum Anna Up I would Say
‘Anna is talented, professional, friendly, relaxed and DOESN’T GET PHASED! (I wonder what it would take to get her stressed?) The fact that she has many years’ experience working with children, as well as being a mum herself, shines through by the way she interacts with them in an approachable and non-patronising manner. I would have no hesitation recommending her and her services to anyone’
A Bit About Anna
Anna Banana originally hails from Wales but is now a fully-fledged Aussie having lived here in Sydney for 14 years. Her experience ranges from being a dancer on television and stage, a dance teacher for children and adults and a children’s entertainer. She has over 20 years’ experience working with children, which includes children who have learning, behavioural and physical disabilities.
During her time teaching young children dance for Bubstep (her dance company), she picked up her brushes and began face painting to help promote the dance classes. The obsession began. Anna has now found a new passion that combines her love of working with children and expressing her artistic creativity.
She also offers pregnant belly painting and has hopes of becoming an FX make-up artist one day.
All products she uses are non-toxic professional paints.
1 hour $100
1.5 hours $150
2 hours $200
2.5 hours $250
3 hours $300
(On average Anna paints 10-12 faces an hour, dependent on the design requests. 20 children requires a minimum of 2.5 hours to ensure everyone gets their design choice)
To Contact Anna:
*I am not connected to Anna in any way and until this day had never met her.